A mom called us to say she has been working with her Case Manager, and she is “very kind” and she wanted to call and say thank you. She says she always returns her calls and that she “can’t put her finger on it,” but there is “something special about her.” she described her as “kind and respectful” and said that she is so thankful for her. She said our agency has been such a blessing to them and she just had to let someone know.